OTRS (Open-Source Ticket Request System)

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

Why does one need OTRS?

Do you receive too many e-mails or phone calls and want to answer them with a support team/agents?
You certainly need OTRS.One can use OTRS as a tool to manage sales and support calls via phone and email. This way one can increase our response and quality of customer communications a lot by keeping a track o every activity
TO check the demo for an OTRS system Click Here

Let’s check what the supported features of Linux cloud web hosting are

  • MYSQL support
  • SSI & CGI support
  • PHP support
  • Perl as well as Python support

Linux is a free open software program via which one can develop, modify and share all the things at absolutely free of cost for which the cost of the OS and its applications are nearly equaled to zero. The only cost that remained to be taken care of is the components and physical parts of the hosting device.

Therefore, nowadays the Linux cloud web hosting services are gaining popularity as well as the maintenance and the cost of the operation also comes down simultaneously. Of which it increases the overall profit ratio of the site and for the business site owner. The best Linux cloud web hosting servers are well-liked for their stability, cost-effective nature, user-friendly and prompt response to commands.

It also offers far better running services and processes along with the faster response than that of Windows servers. Moreover to that, it offers several controls features, technological features and e-mail features that are matchless as compared to other web hosting services. This is the best possible option that is available for the online business via which any business owner can get heavy traffic and tons of visitors on a 24*7 basis.